Our Services

At Ridley Insights, we work alongside your organisation to achieve practical outcomes to set you on a path for continued success.

We work across private, not-for-profit and public sector entities to increase performance together.

Facilitation

Good facilitation is outcomes focused and leaves everyone in the audience feeling they have been heard, respected and valued.

  • Good facilitation is outcomes focused and leaves everyone in the audience feeling they have been heard, respected and valued.

    Examples of previous facilitation work:

    • Strategic planning workshops for organisations as diverse as large publicly listed companies, to public sector agencies and small primary schools.

    • Hundreds of staff training sessions primarily in the areas of leadership, strategy, people and change in every sector and across multiple industries.

    • Stakeholder consultation to build confidence, gather information and explore sensitive change proposals.

    By having a Ridley Insights Facilitator, you will be able to:

    • Free all internal staff to be active, positive contributors to the discussion.

    • Test assumptions, challenge bold statements and draw out the quieter members of the audience.

    • Keep the session on track and on time.

    • Remove the suspicion that the session is being manipulated by internal staff.

Management Consulting

Insights, experience and external perspectives are valuable. But sometimes it’s as simple as wanting something done - now - and needing the extra resources to make it happen.

  • Insights, experience and external perspectives are valuable. But sometimes it’s as simple as wanting something done - now - and needing the extra resources to make it happen.

    Examples of previous consulting work:

    • Conducting a staff culture survey using a questionnaire, one-on-one interviews and small group consultations in a government trading enterprise.

    • Preparing a business case for a new service offering in a professional services firm.

    • Reviewing the corporate governance and organisation structure of a small private business.

    • Designing an organisation development intervention to support the overhaul of a business unit in a large mining organisation.

    By having a Ridley Insights Consultant, you will be able to:

    • Gain access to 30+ years of experience and wisdom drawn from hundreds of organisations across all three sectors.

    • Receive guidance on the best way to tackle projects and, equally importantly, what approaches to avoid as they have failed elsewhere.

    • Fast-track a project with an extra pair of hands committed to achieving your outcomes on time.

    • Feel confident you have someone who can work well with all levels from the Boardroom to front counter.

Higher Education Compliance

The rules are complex and the disciplines relentless. You need a clear head with a plan to improve your business processes to enhance outcomes and gain the approval of regulators.

  • The rules are complex and the disciplines relentless. You need a clear head with a plan to improve your business processes to enhance outcomes and gain the approval of regulators.

    Examples of previous compliance work:

    • A detailed internal audit of a private provider against the TEQSA standards.

    • A review of all policy documents and mapping them against both the TEQSA and ASQA standards.

    • Recommendations on how to re-engage with the international student market following the impacts of COVID-19.

    • Briefings to Board Directors on their level of exposure to major compliance risks, plus the effectiveness of relevant mitigation strategies.

    By having a Ridley Insights Compliance Professional, you will be able to:

    • Gain independent advice, free from the internal politics and hierarchies.

    • Leverage 30+ years of compliance experience from across multiple organisations and several external audits.

    • Project manage the complexities of preparing internal systems, processes and evidence to meet compliance requirements.

    • Provide internal staff with a coach and mentor to build confidence, knowledge and skills.

Policies and Procedures

Every organisation has a need to be both compliant and practical in the administration of their policies and procedures. However, not every organisation has the capacity to coordinate this in-house.

  • Every organisation has a need to be both compliant and practical in the administration of their policies and procedures. However, not every organisation has the capacity to coordinate this in-house.

    Examples of previous policies and procedures:

    • Incorporating the latest amendments to the work health and safety legislation into internal policies.

    • Refreshing HR policies for a professional services firm.

    • A review of all policy documents and mapping them against both the TEQSA and ASQA standards.

    • A review of Board governance documents for a large financial services business.

    By having a Ridley Insights Professional, you will be able to:

    • Gain independent advice, free from the internal politics and hierarchies.

    • Leverage 30+ years of executive experience from across multiple organisations and several external audits.

    • Project manage the complexities of preparing internal policies and procedures to meet compliance requirements.

    • Provide internal staff with a coach and mentor to build confidence, knowledge and skills.

Speaker / MC

Interesting, engaging and thought-provoking speakers can energise and inspire an audience. Whether the focus is leadership, strategy, people or change… the choice is yours.

  • Interesting, engaging and thought-provoking speakers can energise and inspire an audience. Whether the focus is leadership, strategy, people or change… the choice is yours.

    Examples of previous speaking work:

    • Keynote presentation at an international conference in the USA.

    • Leadership presentation to a small group of volunteers in a respected not-for-profit organisation.

    • Moderated “Hypothetical” panel discussion with experts in the field of mental health.

    • MC for a sensitive annual stakeholder conference with multiple speakers and many agendas.

    By having a Ridley Insights Speaker/MC, you will be able to:

    • Bring energy, inspiration and fresh thinking to your event.

    • Hear relevant, practical content, delivered by an experienced professional.

    • Provoke important audience conversations.

    • Be confident in your event being skilfully guided towards the agreed agenda and outcomes.